In productionMeasured on live systems, and the scale our engineers have run.

  • 82%of cases closed by the agent alone
  • 99.4%accuracy on 4,200 graded cases
  • $2.4Mannual operating cost removed
  • 99.97%uptime over 12 months
  • 40,500requests a minute, at peak

Where it leads

Every engagement ends in a business that moves faster.

Work that took whole departments finishes in minutes. Decisions that waited in a queue happen the moment the data arrives. Capacity that grows with demand, without growing headcount. That is the enterprise we build, and it is yours from day one.

your-org / productionLive
Agent run · customer noticesAgents that finish the task inside your systems
Held for approval
  1. Read incident #2291 and the affected accountsService degraded in one region · 12,400 accounts affected
    records.read
  2. Check the notice policyWording, timing and the credit offered match the policy
    policy.check
  3. Draft the noticeOne message, addressed per account, credit included
    notice.draft
  4. HELDWaiting for your approvalirreversible

    Messages to customers cannot be recalled, so a person approves them before they go.

    Approved by youjust now · the agent resumes
    Rejected by youNothing sent · draft kept for review
  5. Send the noticeRuns after approvalSent · 12,400 deliveredSkipped · nothing sent
    notice.send
  6. Update the incidentRuns after approvalIncident updated · accounts flagged, ticket closedDraft returned to the queue with a note
    incident.update

You receive
Agent service, approval console and eval suite, in your repository
See service

Why DigyAi

Most enterprise AI never goes live. Ours runs the business.

AI stalls for three reasons: it never reaches production, it puts data at risk, or it leaves you tied to the vendor.
Every DigyAi system is engineered against all three.

  • Will it reach production?Passed

    A track record in production AI

    Our engineers shipped an AI support assistant that cut ticket volume by 90% on a platform serving millions of users.

    40,500 req/min · 10,000 concurrent users

  • Is our data safe?Passed

    Your data stays in your region

    Models run with zero data retention, or inside your own environment. Irreversible steps wait for a named person on your side.

    Data residency · Evals · Human in the loop

  • Can we walk away?Passed

    No lock-in, from the first commit

    Repositories, infrastructure and IP are yours, including code written with AI tools. Remove our access whenever you choose.

    Code · Infrastructure · IP, in writing

How we work

Where ambition becomes infrastructure.

We turn a business goal into a system your company runs on every day: built in your environment, proven beside your people, and kept running long after launch.

  1. 01Weeks 1 to 2

    Discover

    Your systems and data, studied first hand. A written plan for every phase that follows.

    Gate: Plan approved

  2. 02From week 3

    Build

    Working software every two weeks, in your repositories, measured against your own cases.

    Gate: Each release accepted

  3. 03Before launch

    Prove

    It runs beside your team until the results match, then goes live in stages, with a way back.

    Gate: Launch approved

  4. 04After launch

    Run

    On-call cover, service levels and a monthly report, or a clean handover to your team.

    Status: Live

Get in touch

Tell us what you are building.

Write it as big as you imagine it.

14 answers, on the record

What leaders ask before AI goes live.

The work

What does DigyAi do?

DigyAi is an AI development company. We design, build and run AI agents and LLM applications for enterprises, along with the data engineering, cloud infrastructure and software they depend on. Every system is built in your own environment, cloud or on-premises, and in your own repositories, then kept live with evaluation, monitoring and on-call support.

What can AI agents do for our business?

They take on the multi-step work your teams repeat across systems every day: resolving support cases, processing invoices and claims, reconciling records, preparing reports and routing requests. An agent reads the request, gathers what it needs from your systems, acts within the permissions you grant and hands anything unusual to a person. The strongest first candidates are high in volume, governed by clear rules and already measured.

Will it work with the systems we already run?

Yes. Agents work through the same APIs and permissions your people use, in platforms such as SAP, Salesforce, ServiceNow, Microsoft Dynamics and Zendesk, and in your own databases and internal services. Each connection is a typed tool or MCP server scoped to the acting user, and where a system has no usable API, we build the integration it needs.

How long does it take to get an AI agent into production?

It depends on how many systems the agent acts in and how ready your data is, and discovery turns that into a dated plan for every phase before the build starts. From then on you see working software every two weeks, and the agent runs in shadow mode beside your team until it matches their results, so the launch date follows the evidence.

Data and control

Will our data be used to train AI models?

No. Models run on enterprise endpoints with zero data retention, or as open-weight models inside your own environment, so your prompts, documents and outputs never train anyone's model. Your data stays in the region or data center you choose, encrypted in transit and at rest, and we sign your NDA and DPA before any access is granted.

Can the AI run on-premises or in our private cloud?

Yes. We deploy open-weight models on your own servers or private cloud, sized to the workload and run with the same evaluation, monitoring and access controls as any hosted model. Where a task needs a frontier model, it runs through an enterprise endpoint with zero data retention in the region you choose, and you decide which data may reach it.

How do you stop AI from hallucinating or taking a wrong action?

Answers come from your own records, and every action is gated by its consequence. Each answer cites its source, and groundedness is scored on your evaluation set before every release. Agents act only through tools limited to the acting user's permissions, anything irreversible waits for a named approver on your side, and every step is traced for audit.

How do you handle compliance, such as GDPR, HIPAA and the EU AI Act?

We build inside your compliance program and hand it the evidence. Every privileged action leaves an audit record, irreversible steps have human approval, and each system ships with its evaluation results and technical documentation, the records the EU AI Act asks of high-risk systems. We sign your DPA, and a business associate agreement for health data, add EU standard contractual clauses or the UK IDTA where needed, and answer your security questionnaire.

Which AI models do you use?

The ones that score best on your own evaluation set. We benchmark frontier models such as Claude, GPT and Gemini against open-weight models for each task, route routine steps to smaller, faster models and keep the strongest model for the hard decisions. Changing providers is a configuration change, so no model vendor can lock you in.

Ownership and results

Who owns the code and the intellectual property?

You do, from the first commit. Code lives in your own repositories, and intellectual property is assigned to you in writing, worldwide and permanently, including code drafted with AI assistants, prompts, evaluation sets and any fine-tuned weights. Nothing depends on a proprietary DigyAi platform or license, so you can take the system in-house whenever you choose.

How do you prove the AI is delivering results?

Against a baseline measured before the build. In discovery we agree the numbers your business already runs on, such as hours per case, time to resolution, error rate or throughput, and write down the target. The system is scored against them in shadow mode, and after launch the same measures arrive in a monthly report.

What happens after launch?

The system is run to a service level. Managed services cover monitoring, on-call response, model and dependency upgrades, and continuous evaluation of a sample of live traffic, so drift is caught before your users notice it. Response times are written into the contract and you receive a report every month. If your own team will run it, the hand-over is documented and walked through with them.

Getting started

Do you work with companies in the US, UK, Europe and Australia?

Yes. We work remote-first with clients in the United States, United Kingdom, Europe, Canada, Australia and India, in English, with a daily overlap window written into the contract. DigyAi Technologies (OPC) Private Limited is registered in India under CIN U62099RJ2025OPC105518, and the engineers named in your proposal are the ones who do the work.

How does an engagement start?

With a discovery, or an audit of a system you already run. We map the workflow, the data, the systems and the risks, and you receive a written plan with a measured target and dates for every phase, or a recommendation to buy a product if one would serve you better. The plan is yours to keep, and each phase starts only when you approve it.

Not answered here? Two lines are enough.

Ask your own question